MILLIMO

Privacy Policy

Last Updated: April 6, 2024

Introduction

At Millimo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website millimo.store, use our services, or communicate with us through WhatsApp, Instagram, or other channels.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

This includes information that can be used to identify you personally, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (we do not store complete credit card details)
  • Communication preferences

Order Information

When you place an order, we collect information about the products you purchase, payment details, shipping address, and any special instructions you provide.

Communication Data

We collect information from your communications with us, including:

  • Messages sent via WhatsApp or Instagram
  • Emails
  • Phone calls
  • Contact form submissions

Usage Data

Information about how you interact with our website, including:

  • Pages visited
  • Time spent on pages
  • Products viewed
  • Clicks and interactions
  • Referring websites

Device Information

Information about your device, browser, IP address, and operating system.

How We Collect Information

We collect information through various methods:

  • Direct Interactions: Information you provide when placing orders, creating an account, contacting us, or filling out forms.
  • Automated Technologies: Cookies, web beacons, and similar technologies that collect information about your browsing behavior.
  • Third-Party Sources: We may receive information from business partners, social media platforms, and payment processors.

How We Use Your Information

We use your information for the following purposes:

  • Process Orders: To fulfill and manage your orders, process payments, and provide shipping updates.
  • Customer Service: To respond to your inquiries, provide support, and address concerns.
  • Personalization: To personalize your shopping experience and recommend products that may interest you.
  • Marketing: To send promotional messages, updates, and offers (you can opt out at any time).
  • Improvement: To analyze usage patterns and improve our website, products, and services.
  • Security: To protect our website, services, and users from fraud and unauthorized access.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us operate our business, such as payment processors, shipping companies, and marketing services.
  • Business Partners: Trusted partners who help us provide and improve our services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information.
  • Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure its protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@millimo.store
WhatsApp: +977-9824336494